Shipping policy

Last Updated: [Insert Date]

Thank you for visiting and shopping at Pet Supplies. Following are the terms and conditions that constitute our Shipping Policy.

Shipping Cost

  • Free Shipping: We are proud to offer Free Shipping on all orders across our store. There are no hidden fees or minimum purchase requirements.

Order Processing & Transit Times

  • Order Cut-off Time: 5:00 PM (EST) every day. Orders placed after 5:00 PM will begin processing the next business day.

  • Handling Time (Order Processing): 2 business days (Monday to Sunday).

  • Transit Time (Delivery): 7 to 15 business days.

Total Estimated Delivery Time: Handling Time (2 business days) + Transit Time (7-15 business days) = 9-17 business days.

Operating Hours

Our team operates Monday to Sunday to ensure your orders are processed as quickly as possible.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

Delivery Address

Please ensure your shipping address is correct at checkout. We are not responsible for deliveries to incorrect addresses provided by the buyer.